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Your privacy is important to us and we treat any information you provide to us with care. By visiting www.loveatomica.com (“our website”) or by placing orders over the phone you are accepting and consenting to the practices described in our privacy policy.
WHAT INFORMATION WE COLLECT
We receive and store information that you give us using our website or that you provide us by email or telephone. This information may be provided when ordering from us, entering competitions, registering an account on our website, accessing your account, querying order status, or by submitting text/photo/video reviews of us and our products. It may include your name, phone number, postal address, email address.
HOW WE USE THIS INFORMATION
– To deliver the products you have purchased;
– To contact you in relation to any purchase you have made in order to ensure that we can deliver your goods or services to you;
– To reply to any message you have sent using our website;
– For “administrative purposes”, which means that we may contact you for reasons related to your purchase, as set out below (e.g. to send you a password reminder);
– IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use;
WILL WE SHARE MY PERSONAL INFORMATION WITH ANYONE ELSE?
In order to complete your order we may need to disclose some of your information to our delivery partners including Royal Mai, DPD, DHL and their affiliates.
MARKETING & NEWSLETTER
If you have given us your consent (entered your email address into the newsletter subscription form and clicked “subscribe” button or manually ticked the confirmative box at checkout or registration process), we may contact you with news, promotions and secret sales as a part of our newsletter. You are able to opt out any time.
In order to make our newsletters more useful and interesting we receive a confirmation when you open and click on any link within an email from us. This option can be disabled in “preferences” accessible via links at the bottom of every newsletter we send you. There’s also an “unsubscribe” link there that you’re welcome to use if you no longer wish to receive our newsletters.
Our newsletters are sent via an online marketing platform called Mad Mimi – https://www.madmimi.com.
YOUR RIGHT TO ACCESS AND EDIT OR DELETE INFORMATION
You’re welcome to access and edit any information we hold about you. You can do it via your web account or by contacting us at info@loveatomica.com. If you’d like your web account to be removed and any personal data deleted, please ask us via email as well.
COOKIES POLICY
Like many websites, we use “cookies” and obtain certain information automatically when your web browser accesses our website. Information automatically received by us includes the IP address that your computer uses to connect to the internet; your computer, browser, operating system and internet connection details; purchase history, clickstream/path analysis of your journey through our website; and products you searched for. We may also use software tools to measure and collect session information, length of visits to certain pages, repeat visits and page interaction information (such as clicks).
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
YOUR CONCERNS
If you have any questions or comments about our privacy policy, or if you have submitted information that you do not wish us to store, please contact us at the address below, by telephone ( +44 020 7095 9399) or email (info@loveatomica.com) and the information will be corrected as soon as possible or removed from our database as you request.